Question 1

How do I receive my animated invitation?

Accepted Answer

Your invitation is delivered as a video (MP4) straight to your WhatsApp within 24 business hours after the payment is confirmed, ready to forward to your guests.

Question 2

What can I personalize on the invitation?

Accepted Answer

The child's name, age, date, time, venue and address. Some designs also accept a special message and a photo. Everything is filled in on the product form in just a few steps.

Question 3

Can I ask for changes after receiving it?

Accepted Answer

Yes! One revision (fixing name, date, time or venue) is included in every order at no extra cost.

Question 4

Which payment methods do you accept?

Accepted Answer

We accept Pix (instant approval) and credit card. Your order goes into production as soon as the payment is confirmed.

Question 5

Does the invitation work on any phone?

Accepted Answer

Yes! The video is delivered in a universal format (vertical MP4), perfect for WhatsApp, Instagram and any smartphone.

Question 6

How far in advance should I order?

Accepted Answer

We recommend ordering at least 3 days before the date you want to send it to your guests — but delivery happens within 24 business hours.